Privacy Policy
Last Updated: 28/04/2025
At Gilego, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.
What Personal Information We Collect
When you visit or interact with our website, we may collect the following types of information:
Contact Details: Name, phone number, email address, shipping and billing address.
Payment Information: Cardholder name and billing details (processed securely through third-party gateways; we do not store your full card information).
Order Details: Purchase history, preferences, and any delivery instructions.
Device and Usage Data: IP address, browser type, time zone, pages visited, and interaction data (collected via cookies or tracking tools).
We collect this information to improve your shopping experience and to fulfill your orders efficiently.
How We Use Your Personal Information
We may use your personal information to:
Process and fulfill your orders, including payment and shipment.
Communicate with you regarding your orders, shipping updates, or service inquiries.
Respond to your customer service requests.
Improve, personalize, and optimize your experience on our website.
Detect and prevent fraudulent transactions and unauthorized activities.
Comply with legal obligations and internal business reporting.
Note: We do not sell your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help:
Save your login information and preferences.
Analyze website traffic and user behavior.
Offer personalized content and product recommendations.
You may disable cookies through your browser settings, but doing so may affect certain website functionalities.
How We Share Your Information
We may share limited information with trusted third-party service providers to perform essential services, including:
Payment Processors: (e.g., PayPal, Visa, Mastercard)
Email Service Providers or Customer Support Platforms
All third parties are obligated to protect your data and use it only to provide services on our behalf. We do not authorize them to use your data for marketing or other unauthorized activities.
We may also disclose personal information if legally required to comply with law enforcement or regulatory authorities.
Data Retention Policy
We retain your personal information only for as long as necessary to:
Fulfill your orders and provide our services.
Meet legal, accounting, or tax requirements.
Resolve disputes and enforce our agreements.
Upon your request, we will securely delete your personal information unless we are required to retain it by law.
Your Privacy Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw your consent for data processing at any time.
Opt out of receiving marketing communications.
File a complaint with the relevant data protection authority.
For any requests regarding your personal data, please contact us at support@gilego.com.
Children’s Privacy
Gilego does not knowingly collect information from children under the age of 13. If we discover that a child has provided us with personal data without parental consent, we will delete such information immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted with an updated revision date at the top.
We encourage you to review this Privacy Policy regularly. Continued use of our website after updates means you accept the revised policy.
Contact Information
Business Name: Gilego
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 ‪‪(469) 222-5182
Business Mail: support@gilego.com
Business Address: 3021 Winding Meadow Trail, Princeton Texas 75407, United States